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Real automations we build for DACH companies

Every automation starts with a specific problem. Here are the patterns we see most often, and how we solve them with standard tools, EU hosting, and minimal AI where it actually helps.

AI on Your Own Hardware & Data Privacy

Run AI on your own infrastructure. For sensitive data in HR, Legal, and Healthcare.

The Problem: ChatGPT, Copilot, Gemini: all built by US companies subject to the CLOUD Act. Even with EU data residency, the US parent can be required to hand over your data under the CLOUD Act. Even Aleph Alpha, until recently the leading German sovereign-AI provider, became Canadian-owned via Cohere in April 2026, so an EU brand alone is no guarantee.

Our Solution: AI Assistant on your own hardware

Examples

  • Legal Audit: Local AI checks NDAs for risk clauses against your playbook (No cloud upload).
  • ISO-Bot: "How do I archive X?" → Bot answers from your internal SOP PDFs.
  • Auto-Redaction: Detect and black out names/IBANs before files leave the building.
  • Patient Records: Summarize medical findings → Save to secure EMR (No external API).

Popular Integrations

OllamaOllamaQdrantMattermostLlamaLlamaPrivateGPT
Local Inference
Ollama, vLLM, Llama, Mistral, NVIDIA NIM, PrivateGPT
Vector & Storage
Qdrant, Weaviate, Milvus, PostgreSQL (pgvector), ChromaDB
Enterprise Chat
Mattermost, Rocket.Chat, Open WebUI, Zulip, Matrix

Your Needs

GDPR compliance, air-gapped deployment, PII redaction, self-hosted RAG

We deploy open-source models like Llama, Qwen, or Mistral via Ollama on your own hardware or an EU server (Hetzner, Contabo, OVH). No model vendor sees your data, and there are no per-query API costs. You retain full control over versioning and updates.

Three differences: (1) Data sovereignty: your prompts and responses stay on your infrastructure, which is relevant to GDPR Art. 32 and NIS2. (2) Cost: no pay-per-token billing, instead a predictable hosting price. (3) Availability: no rate limits, no provider outages. Trade-off: ongoing model and hardware maintenance sits with your team or with us as operations (€490/month with a private model).

Support Automation

Most support tickets are variations of the same 20 questions. We handle the repetitive ones instantly, route complex issues to the right person, and make sure nothing falls through the cracks.

The Problem: Your team is drowning in "Where is my order?" emails. Response times rise, customer satisfaction drops, and important inquiries get lost in the noise.

Our Solution: AI Assistant

Examples

  • Order Status: Customer asks via WhatsApp → Bot checks ERP status → Sends tracking number
  • Ticket Triage: Email analysis (Complaint vs. Info) → Route to correct department
  • Vacation Coverage: Auto-reply with intelligent reference to Knowledge Base
  • IT Helpdesk: "Reset Password" in Slack → Bot verifies ID → Triggers reset workflow

Popular Integrations

Microsoft 365WhatsAppWhatsAppZendeskZendeskIntercomIntercomGmailGmail
Ticketing Systems
Zendesk, Freshdesk, Intercom, Zammad, Jira Service Mgmt
Messenger Channels
WhatsApp, Telegram, Instagram DM, Slack
Email & Calendar
Microsoft 365, Outlook, Exchange, Gmail, Google Calendar

Your Needs

SLA monitoring, escalation rules, knowledge base sync, GDPR-compliant logging

We connect via standard APIs: Freshdesk, Zendesk, HubSpot, Zammad, OTRS, or a self-hosted helpdesk. Incoming tickets are classified, pre-qualified, and enriched with suggested responses before being assigned to your team. The AI does not replace a support agent — it removes the first-pass reading and triage workload.

All model outputs run through a language filter that explicitly checks for Sie-Form and DACH-typical business register. The system rejects responses containing informal "du" or overly casual phrasing and requests regeneration. In production we sustain over 99% formal-language fidelity.

Document Automation

Paper and PDFs slow down accounting, HR, and operations. We extract, validate, and route documents automatically, connecting your existing systems without manual copy-paste.

The Problem: Your specialists spend hours typing data from PDF invoices into accounting software. Errors happen, documents get lost, and month-end closing is delayed.

Our Solution: Time Drain Fix

Examples

  • Invoices: PDF via Mail → AI reads IBAN & Amount → Draft in BMD/DATEV
  • Timesheets: Photos of paper logs → OCR → Match with project times
  • Contract Mgmt: Incoming PDFs → Rename by schema (Date_Client_Type) → Archive in SharePoint
  • HR Onboarding: Signed Contract → Folder created in Drive → Profile created in Personio

Popular Integrations

DATEVSAPSAPSharePointlexofficesevDeskBMD
Accounting Software (via API / community node)
DATEV, BMD, sevDesk, lexoffice, Sage
File Storage
SharePoint, File Server, SAP DMS, OneDrive, Google Drive
Document Processing
PDF Import, OCR (EU-hosted), E-Mail Parsing, Rossum

Your Needs

GoBD-aligned archiving (hash + audit trail), automatic cost center assignment, multi-entity booking

The workflow runs in three steps: (1) The invoice arrives by email or upload, and an OCR step (Tesseract or PaddleOCR on your infrastructure) extracts IBAN, amount, VAT ID, and invoice number. (2) The fields are validated against your chart of accounts and open purchase orders. (3) Via the BMD interface or an n8n workflow, a draft booking is created in BMD — your team approves it before it is posted. No manual typing, full GoBD-compliant audit trail. The same flow works with DATEV, sevDesk, or lexoffice.

PDF, DOCX, XLSX, image scans with OCR (via Tesseract or PaddleOCR on your infrastructure), scanned contracts, invoices, delivery notes, and structured forms. Extraction runs through RAG pipelines with a vector database (pgvector or Qdrant), so large archives (>100k documents) remain searchable.

Yes. In a sovereign setup, documents and their embeddings stay on your servers. AI models run on-prem or in EU hosting, and the vector database lives either inside your PostgreSQL or in a dedicated Qdrant container. Wherever we process personal data, we sign a data processing agreement (Art. 28 GDPR).

Lead & CRM Automation

Leads come from everywhere. We consolidate them and keep your CRM clean, so your sales team sells instead of maintaining data.

The Problem: A lead fills out a form, but 48 hours pass before they are called. Data is manually copied, phone numbers are formatted incorrectly, and follow-ups are forgotten.

Our Solution: Process Architecture

Examples

  • Speed-to-Lead: Form on website → Instant SMS confirmation → Entry in Pipedrive
  • Trade Fair Capture: Photo of business card → AI Extraction → CRM Contact + LinkedIn Connection
  • Offer Creation: Deal status "Won" → Generate PDF Offer → Send for signature
  • Webinar Follow-up: Attendee list from Zoom → Add to CRM → Send slides via Email

Popular Integrations

SalesforceHubSpotHubSpotLinkedInLinkedInPipedriveBrevoBrevo
CRM Systems
HubSpot, Pipedrive, Salesforce, Brevo, Dynamics, Zoho CRM
Lead Sources
Typeform, Calendly, LinkedIn, Website Forms, Facebook Ads
Communication
SMS, E-Mail (Brevo, Mailchimp), WhatsApp, Twilio

Your Needs

Lead scoring, duplicate detection, automatic enrichment, GDPR double opt-in

Public sources such as company websites, LinkedIn (via official APIs or GDPR-compliant scrapers like Apify), Northdata, Handelsregister, Crunchbase, and industry-specific directories. Each source is documented with its lawful basis (GDPR Art. 6(1)(f)). We do not buy address lists and do not work with GDPR-grey lead providers.

Initially on 30–50 historical deals: you label closed-won and closed-lost outcomes, the system extracts patterns (company size, industry, tech stack, region). After 2–3 months of production use, continuous re-training runs on your CRM data. Scoring decisions are explainable — no black box, but a transparent feature weighting.

Reporting & Data

End the spreadsheet chaos. We connect your data sources and deliver reports that update themselves.

The Problem: Once a month, someone spends three days copying data from five systems into Excel to build the management report. The data is already outdated by the time it's finished.

Our Solution: Process Architecture

Examples

  • Daily CEO Report: Revenue (Shopify) + Bank Balance + Open Items (BMD) → 8:00 AM via Email
  • Stock Alert: Inventory check Webshop vs. ERP → Warning on discrepancy
  • Project Controlling: Hours (Toggl) vs. Budget → Warning at 80% usage
  • Marketing ROI: Ad Spend (Meta/Google) vs. CRM Revenue → Weekly CPA Report

Popular Integrations

ExcelExcelPower BIPower BIGoogle SheetsGoogle SheetsShopifyShopifyStripeStripe
BI & Spreadsheets
Power BI, Google Sheets, Excel, Airtable, Notion, Tableau
Data Sources
Shopify, WooCommerce, Stripe, Banking APIs, Google Ads
Databases
SQL Server, PostgreSQL, MySQL, MongoDB, Snowflake

Your Needs

Scheduled reports, threshold alerts, multi-source aggregation, CEO dashboards

Metabase, Apache Superset, and Grafana as open-source options; Power BI, Tableau, and Looker as commercial options. The AI layer sits between data sources (PostgreSQL, SAP, BMD, Salesforce, etc.) and the reporting tool: it consolidates, de-duplicates, and enriches data before it reaches the dashboard.

Yes, in full DACH business register. Models are trained on German-language reports and can produce weekly or monthly summaries in your company tone, from executive briefings to team newsletters. Generated texts pass through a review step (Slack approval or email sign-off) before being sent.

Your use case not listed?

Your process is unique. Let's take a look at it together. No consultant jargon, no pitch deck.